On site - Event Captain RentQuest

Rentquest LLC

On site - Event Captain

Full Time • RentQuest
Benefits:
  • 401(k)
  • Free uniforms
  • Health insurance

 Job Description: On-Site Event Captain (Furniture)


Role Overview

The On-Site Event Captain is the field leader responsible for executing flawless rental deliveries, setups, and strikes. You will manage the on-site crew, coordinate directly with event planners, clients, and venue managers, and ensure that all luxury furniture and decor are styled perfectly according to design layouts.

This is a dynamic, fast-paced role that requires a unique blend of leadership, hands-on physical work, sharp problem-solving skills, and a keen eye for aesthetic detail.

NY Manhattan area.


Key Responsibilities


1. On-Site Leadership & Team Management

  • Lead the Crew: Supervise, motivate, and direct delivery drivers and setup helpers during loading, unloading, installation, and breakdown.

  • Quality Control: Inspect furniture upon arrival and after setup to ensure everything is in pristine, showroom-ready condition (free of dust, smudges, or damage).

  • Time Management: Keep the team on a strict schedule to ensure setups are completed well before the event doors open.


2. Client & Venue Relations

  • Primary Point of Contact: Act as the primary, professional on-site liaison for event planners, production managers, and venue staff.

  • Problem Resolution: Address any last-minute layout changes, venue constraints, or client requests with a calm, solution-oriented attitude.


3. Logistics & Floor Plan Execution

  • Precision Placement: Read and interpret floor plans, CAD drawings, and design renderings to place furniture exactly as planned.

  • Inventory Oversight: Verify all items on the manifest are present during delivery and successfully retrieved during the late-night strike/breakdown.

  • On-the-Fly Styling: Make minor styling adjustments on-site to ensure the setup looks balanced, polished, and visually stunning.


4. Safety & Maintenance

  • Ensure the team follows proper lifting, carrying, and loading protocols to prevent injury and avoid damaging the venue or rental assets.

  • Handle on-site touch-ups (polishing, steaming, minor fabric cleaning) as needed.


Qualifications & Experience

  • Experience: 2+ years of experience in event logistics, high-end furniture rental, moving services, or hospitality/event production.

  • Leadership: Proven experience managing a team and handling high-pressure, fast-paced environments.

  • Communication: Exceptional interpersonal skills; able to communicate clearly with both the setup crew and high-profile clients.

  • Technical Skills: Ability to read spatial floor plans and layouts.

  • Physical Stamina: Ability to lift, push, and pull heavy furniture (50+ lbs) and stand/walk for extended periods.

  • Flexibility: Willingness to work non-traditional hours, including early mornings, late nights, weekends, and holidays based on event schedules.

  • Driving (Optional but highly preferred): A valid driver's license and clean driving record to operate 16ft–26ft box trucks if necessary.

Compensation: $20.00 - $22.00 per hour




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